Living in the Stone Ages: Doing Revenue Recognition by Hand
Typical spreadsheet errors can lead to financial horror tales, but more specifically how easy it is to mess up Rev Rec if you try and do it by hand!
Why Annual Plans Are Crucial for Reducing Your Churn
Data shows a higher % of annual contracts correlates with lower % churn. Rather than defaulting to a monthly subscription, consider offering annual contracts.
Dan Wolchonok on Running Retention Experiments
To master retention, you must know what good retention is, how to break it down into actionable segments, and be willing to experiment to achieve sustainable growth.
Jordan T. McBride
Lessons From Sending 5M SaaS Customer Development Surveys
Stop sending crappy SaaS Surveys. Here's why shorter surveys are better, how to not be lazy in the questions you’re asking, and how to ask better questions to get better feedback.
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