The World's Largest Study on SaaS Churn - Part 2
To help give a gift back to the SaaS ecosystem, we’ve compiled the largest SaaS MRR churn study in the world. In part 2 we focus on digging deeper into the data to answer: "Which factors point to reduced churn?"
The World's Largest Study on SaaS Churn - Part 1
To help give a gift back to the SaaS ecosystem, we’ve compiled the largest SaaS MRR churn study in the world, in order to help you answer that ever crucial question: “What should SaaS MRR churn look like?”
Here’s how to reduce churn by full percentage points (announcing ProfitWell Retain)
After sifting through hundreds of thousands of SaaS financial data points we're excited to launch ProfitWell Retain, our complete involuntary churn product to help you reduce churn by 20-40%.
How to optimize the 3 stages of SaaS Churn
No realistic SaaS company is going to ignore churn, but far too many consider there to be 'good' positive churn rates. Here's what's happening to your active subscriptions with those good churn rates
The complete SaaS guide to calculating and reducing CAC
Customer acquisition cost (CAC) can quickly become a crushing aspect of your SaaS metrics that leads to failure. To be successful, keep CAC balanced with LTV and optimize your Sales and marketing spend.
Jordan T. McBride
Why a SaaS customer hasn't churned when they cancel
Getting back a customer who still has access to your product is easier than one who no longer can log in. Thus it is important to flag cancellations separate from churn.
Hard Lessons from our First 6 Months Bootstrapping in SaaS
Here are five hard lessons from our first six months bootstrapping in the world of SaaS.
Lessons from 147 SaaS Board Rooms
We've been inside 147 SaaS board rooms. Here are the trends we've seen across them.
How to calculate LTV for SaaS the right way
There’s more than one way to calculate LTV—here’s how we do it, and why.
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